Question 1

How does RentRadar work?

Accepted Answer

RentRadar continuously scans the web for rental properties that match your preferences. Set your search criteria (location, budget, property type) and as soon as a new matching property appears, you receive an instant notification via push or email. No more endless searching on your own, so you can be the first to respond.

Question 2

Which sources are scanned?

Accepted Answer

We scan the entire web: individual agency websites, major property portals, social media, niche platforms... truly everything where rental properties are published. Many of these sources you may already know, but there are also ones you haven't discovered yet. RentRadar brings it all together in one place, so you never miss an opportunity and have time for what matters: viewing and responding.

Question 3

Does RentRadar rent out properties?

Accepted Answer

No, RentRadar is not a landlord or agency. We collect rental properties from over a hundred sources and bring them together in one place. When you want to view or rent a property, you contact the landlord or agency directly through the original listing.

Question 4

How fast do I receive notifications?

Accepted Answer

New properties typically appear in your feed within minutes. The exact timing depends on the source and our scan frequency. With RentRadar Pro, you receive real-time push notifications on your phone, faster than if you were checking all websites yourself.

Question 5

How long does it take to find a property?

Accepted Answer

That depends on your location, budget and how flexible you are. The rental market in Belgium is competitive, especially in cities like Brussels. What RentRadar does is increase your chances: you're informed faster than those searching manually, you don't miss any new properties and you can be among the first to respond. The faster you respond, the greater the chance of being invited for a viewing.

Question 6

Why does RentRadar cost money?

Accepted Answer

The free plan already gives you access to properties from the past 24 hours. RentRadar Pro costs money because it gives you a real competitive advantage: real-time notifications within minutes, unlimited alerts, up to 10 search criteria and features like price drop detection. If everyone received the same notifications at the same time, nobody would keep their head start. The paid plan preserves that advantage for serious searchers.

Question 7

Do I have to pay for the sites RentRadar links to?

Accepted Answer

No. All properties shown by RentRadar come from publicly accessible sources. You click directly through to the original listing at the agency or platform. You never pay extra for that. Your RentRadar subscription is the only thing you might pay for.

Question 8

What's the difference between the free plan and RentRadar Pro?

Accepted Answer

With the free plan, you can view properties from the past 24 hours and receive a daily email summary. RentRadar Pro is for serious searchers: you get real-time push notifications (within minutes), unlimited alerts, up to 10 search criteria, price drop detection and AI-generated response texts. In a competitive rental market, that speed can make the difference.

Question 9

Can I cancel anytime?

Accepted Answer

Absolutely. No contract, no notice period. You can cancel your subscription at any time through the App Store or Google Play Store. After cancellation, you keep access until the end of your current billing period.

Question 10

Do I need a credit card for the free plan?

Accepted Answer

No. The free plan requires no payment method. You can get started right away with your email address. We only ask for a payment method when upgrading to RentRadar Pro, through the App Store or Google Play Store.

Question 11

Can I create multiple alerts?

Accepted Answer

Alerts are available with RentRadar Pro. You can receive unlimited alerts and set up to 10 search criteria. Useful if you're searching in multiple locations or with different criteria, for example an apartment in the city centre and a house on the outskirts.

Question 12

How do you handle my data?

Accepted Answer

We only store the data necessary to provide the service: your email address, search criteria and saved properties. We never sell or share personal data with third parties for marketing purposes. You can delete your account and all associated data at any time through the app.

Question 13

I can't find a property. Can I get a refund?

Accepted Answer

RentRadar helps you be informed faster about new rental properties, but we cannot guarantee that you'll find a property. The rental market remains competitive. However, we offer a 14-day money-back guarantee if you're not satisfied with RentRadar Pro. Contact our support team and we'll take care of it.

Frequently asked questions